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Job Locations US-CA-San Diego
Job ID 2022-8951
AP/AR Specialist CATEGORY: Full-Time STATUS: Salary, Exempt REPORTS TO: CFO LOCATION: San Diego, CA (Onsite) START DATE: ASAP COMPENSATION: DOE   Position Summary Voted Best Places to Work for seven years, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.   We are seeking an organized, detail-oriented AP/AR Specialist to join our team! The International AP Specialist will be primarily responsible for managing and paying monthly invoices from multiple international vendors. This position will also work with the international team as needed on client invoicing based on vendor invoices to ensure accuracy and identify opportunities for process improvement. The ideal candidate will be self-starting, detail and solution oriented, communicative, analytical, creative, and have a demonstrated ability to effectively manage their responsibilities in a fast-paced environment.   Key Responsibilities - Reconcile and pay a high volume of monthly invoices and incoming payment from multiple international vendors timely and accurately - Identify and dispute discrepancies in vendor invoices - Create invoices for clients and help with any client questions - Ensure payment is received from vendors for outstanding credit - Respond to all vendor inquiries about payments - Work with international team as needed on client invoicing based on vendor invoices to ensure accuracy and identify opportunities for process improvement - Work cohesively with the international and finance departments to research and resolve payment or billing errors - Review various billing system reports to identify discrepancies and analyze accounts - Perform various accounting and administrative duties as needed - Be fluid with currency conversions and pay using the most advantageous currency - Create and implement new billing, invoicing, and auditing SOPs - Establish administrative workflows to ensure efficient execution Qualifications & Skills - 1-3 years of billing , accounts payable, or general accounting experience - Proven ability to analyze and understand billing requirements - Proficient Excel skills and ability to work effectively with large sets of data - Experience with accounting software like Xero and Quickbooks - Strong communication, problem solving, and analytical skills required - Ability to multi-task, be organized, and manage time wisely - Flexible and able to work under time constraints to ensure deadlines are met - Ability to collaborate well with team members; Strong interpersonal skills - Demonstrated ability to handle confidential information with a high degree of professionalism Salary & Benefits This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.
Type
Direct Hire
Category
Accounting/Finance
Job Locations US-MN-Cottage Grove
Job ID 2022-8950
Quality Assurance (Manufacturing) Cottage Grove, MN 55016 (Onsite- local candidates) $33-$43hr  (Weekly pay + Benefits ) 6-12 month contract (Excellent potential for permanent) Full-time: M-F 7am-3pm   This position will provide quality support by working with members of a new product line development team, and external suppliers through product commercialization. The ideal candidate will be a motivated individual who can ensure that product components and finished product meet expectations, within the project timeline   Position Responsibilities: - Provide quality support for a new product line including: - Measuring parts/pieces using calipers - Qualify supplied parts by performing production part approval analysis (PPAP) - Perform fabrication or assembly equipment capability studies - Perform gage repeatability and reproducibility studies (GRR) - Perform gauge procurement (CAPEX) - Create Control Plan and Work Instruction documentation and training   Qualifications: - High School Diploma or equivalent - 2+ experience in either Quality Assurance, Assembly or similar in manufacturing/production environment - Must be willing to travel up to 4-5 days one week out of the month local some out of state - Must have excellent knowledge of measurement tools (more advanced than Calipers) to measure parts and pieces - Requires experience to read and interpret mechanical drawings or blueprints to perform duties and convert into manufacturing control plans  - Tooling experience helpful - Experience to ensure that product components and finished product meet expectations, within the project timeline - Experience in the area of document creation - Experience with Microsoft Excel and Word - Basic statistics or similar knowledge including capability studies and SPC - Demonstrated ability to multitask, and work in a fast pace flexible environment.   Please send your resume. Thank you! #1     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Manufacturing
Job Locations US-CA-San Francisco
Job ID 2022-8949
Principal Software Engineer (Node.js) Remote, USA Full Time $160k-200k/yr DOE   We are a technology startup based out of San Francisco and we are disrupting the antiquated Background Check industry after recently closing a $15M Series A. We’ve built proprietary technology which uses automation, machine learning, and data to create efficient turnaround times and cost effective solutions across all kinds of background checks.   You will build big things with minimal oversight. You will be presented with complex problems that will require a complete understanding to break them down into manageable solutions and continuously move the needle towards bringing new features and enhancements into our product.    Responsibilities - Be a key team member to lead the end to end product development cycle. Clarify problem statements from designers and product managers, break projects into meaningful units of work, and deliver the project to meet the requirements of product and the business. - Identify strategically important problems by understanding the business and identify opportunities to improve and eliminate inefficiencies. - Be a mentor and trusted advisor to other team members and help them grow to level up the overall organization. - Enhance existing DevOps best practices for continuous integration, testing, and deployment. - Participate in production deployments, and troubleshoot production runtime issues that may arise throughout the entire system. - Optimize our runtime cloud environments to meet the needs of a dynamic and increasing workload. - Work directly with stakeholders to prioritize work, while continuing to move the needle on the longer term vision of the business. - Participate in electronic communication channels on a constant basis as part of your daily work.   Qualifications - Min 9 yrs Full Stack design and development - Min 5 yrs Real world experience in a production environment with AWS - ECS/ECR/S3/SQS/SNS/SES/Security/Scalability - Thorough knowledge of Object Oriented Design and Development - Expert knowledge of Javascript with a focus on Node JS (min 5 yrs) - Server side communications and integrations with 3rd party vendors - CI/CD/Git - Must be able to adjust to changing priorities as is common in a startup environment - Must have a passion for building GREAT software   Perks - Become a key team member on the ground floor of a startup set to disrupt the background check industry and innovate digital identity - Competitive salary, stock options, healthcare benefits, 401K, and more - Fully remote company   Please submit your resume for consideration. Thank you!     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Direct Hire
Category
Engineering
Job Locations US-WA-Seattle
Job ID 2022-8948
Principal Software Engineer (Node.js) Remote, USA Full Time $160k-200k/yr DOE   We are a technology startup based out of San Francisco and we are disrupting the antiquated Background Check industry after recently closing a $15M Series A. We’ve built proprietary technology which uses automation, machine learning, and data to create efficient turnaround times and cost effective solutions across all kinds of background checks.   You will build big things with minimal oversight. You will be presented with complex problems that will require a complete understanding to break them down into manageable solutions and continuously move the needle towards bringing new features and enhancements into our product.    Responsibilities - Be a key team member to lead the end to end product development cycle. Clarify problem statements from designers and product managers, break projects into meaningful units of work, and deliver the project to meet the requirements of product and the business. - Identify strategically important problems by understanding the business and identify opportunities to improve and eliminate inefficiencies. - Be a mentor and trusted advisor to other team members and help them grow to level up the overall organization. - Enhance existing DevOps best practices for continuous integration, testing, and deployment. - Participate in production deployments, and troubleshoot production runtime issues that may arise throughout the entire system. - Optimize our runtime cloud environments to meet the needs of a dynamic and increasing workload. - Work directly with stakeholders to prioritize work, while continuing to move the needle on the longer term vision of the business. - Participate in electronic communication channels on a constant basis as part of your daily work.   Qualifications - Min 9 yrs Full Stack design and development - Min 5 yrs Real world experience in a production environment with AWS - ECS/ECR/S3/SQS/SNS/SES/Security/Scalability - Thorough knowledge of Object Oriented Design and Development - Expert knowledge of Javascript with a focus on Node JS (min 5 yrs) - Server side communications and integrations with 3rd party vendors - CI/CD/Git - Must be able to adjust to changing priorities as is common in a startup environment - Must have a passion for building GREAT software   Perks - Become a key team member on the ground floor of a startup set to disrupt the background check industry and innovate digital identity - Competitive salary, stock options, healthcare benefits, 401K, and more - Fully remote company   Please submit your resume for consideration. Thank you!     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.  
Type
Direct Hire
Category
Engineering
Job Locations US-CA-San Francisco
Job ID 2022-8947
Project Manager (Procurement Operations) W2 Contract to Possible Hire Hybrid in San Francisco, CA OR Remote, USA (PST Hours only) $50/hr + Benefits   We are the leading live video streaming service, and we are looking for a Project Manager for Enterprise Platforms & Technology team to track and facilitate Contingent Worker Process. This includes keeping track of all existing contracts and Purchase Orders, helping managers move along projects across various support teams (HR, Legal, Finance), collect information to fill in and submit necessary forms for onboarding and offboarding.   Job Responsibilities: - Update contracts trackers - Drive projects across various support teams (HR, Legal, Finance) to ensure timely execution and approvals. Escalate when necessary - Collect information, fill in and submit necessary forms for onboarding and offboarding - Keep up to date process information and educate team members as needed   Requirements: - 3+ years of Project Management experience in HR or Procurement Ops - Proficient in project management tools (Airtable, Smartsheet, JIRA..) - Previous experience with procurement and contracting a big plus.   Please submit your resume for consideration. Thank you!     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Operations
Job Locations US-AZ-Phoenix
Job ID 2022-8946
Project Manager (Procurement Operations) W2 Contract to Possible Hire Hybrid in San Francisco, CA OR Remote, USA (PST Hours only) $50/hr + Benefits   We are the leading live video streaming service, and we are looking for a Project Manager for Enterprise Platforms & Technology team to track and facilitate Contingent Worker Process. This includes keeping track of all existing contracts and Purchase Orders, helping managers move along projects across various support teams (HR, Legal, Finance), collect information to fill in and submit necessary forms for onboarding and offboarding.   Job Responsibilities: - Update contracts trackers - Drive projects across various support teams (HR, Legal, Finance) to ensure timely execution and approvals. Escalate when necessary - Collect information, fill in and submit necessary forms for onboarding and offboarding - Keep up to date process information and educate team members as needed   Requirements: - 3+ years of Project Management experience in HR or Procurement Ops - Proficient in project management tools (Airtable, Smartsheet, JIRA..) - Previous experience with procurement and contracting a big plus.   Please submit your resume for consideration. Thank you!     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Operations
Job Locations US-TX-Austin
Job ID 2022-8945
Customer Care Representative Remote, USA $18.00 Hourly Contract - 3-6 Months   Summary: Our respected client is looking to hire a Customer Care Representative to their fulfillment team. Our Fulfillment Agents are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It’s all part of helping our customers achieve their dreams. Please apply today for consideration. We are looking to hire ASAP!   Responsibilities: ● Assist Customers with inquiries via telephone, app messaging, and email regarding government application requirements and order status ● Proficiently utilize customer support tools, systems, and procedures to provide accurate, authoritative, and timely support solutions that exceed Customer expectations ● Consistently demonstrate the ability to effectively handle difficult calls and emails ● Prepare trademark documents and forms ordered by our customers at the direction of firm attorneys ● Learn and integrate daily standard work with new technology and systems as introduced ● Prepare trademark search reports at the direction of attorneys ● Schedule, assist, and coordinate with firm attorneys on order and customer specific inquiries ● Utilize Customer feedback and prior occurrences to identify opportunities to continuously improve the Customer’s experience and drive efficiency in the delivery of world-class customer support ● Ensure operational and technical issues are communicated to management team ● Support operations by cross-training on related jobs and perform other related duties, including QA/UAT, as directed by Management   Qualifications: ● Exceptional written and verbal communication skills ● Detail-oriented and results-driven ● Ability to work with goals/quotas and excel in a high-pressure, fast-paced environment ● Copy-editing, proofreading, data entry, or academic grading experience ● Strong computer skills  ● Self-starter who works well with or without supervision ● Team player with excellent communication and interpersonal skills ● Legal industry background, experience, knowledge, or interest ● Experience processing complex documents such as loan applications ● Flexible in schedule and able to manage multiple assignments ● BA/BS Degree not required but preferred ● 1-2 years customer support experience in a high-volume contact center, legal or service environment   TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Customer Service/Support
Job Locations US-CA-Pleasanton
Job ID 2022-8944
IT Service Center Analyst II Pleasanton, CA  $35-$42 Hourly + Benefits Contract    Summary: The IT Service Center Analyst II will be responsible for providing first class technical support to all internal staff and contractors who have access to our internal network and systems. This position will be expected to maintain both software and hardware inventory for all supported company entities locally and remotely. Maturity of judgment under pressure and the ability to triage and diagnose the level of user needs is essential. The IT Service Center Analyst II must be able to prioritize tasks and multitask appropriately while working in a rapidly changing global environment.    Responsibilities:   • Provide first and second level incident resolution and request fulfillment for all users with hardware, software and application issues. • Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. • Able to effectively support individuals from all levels of the organization including C level • Ability to properly prioritize support issues based upon urgency, severity and impact to both the individual and the organization • Manage ticket priority, categorizations, problem association, CI association and other ticket mechanics. • Ability to provide effective and accurate solutions to user problems to ensure user satisfaction and productivity • Assist with video conference setup when requested by business and provide technical support for AV related issues for all conference rooms at the Pleasanton office •Courteously obtain and document concise incident, request and problem information for internal service personnel. • Escalate problems to appropriate IT staff for workaround, resolution, root cause analysis and preventative solutions. Document replication evidence and details prior to each escalation. • Maintain frequent communications with end users during the incident resolution and request fulfilment process. • Utilize superior customer service skills and multitasking abilities. • Ability to manage and lead individual or small projects. • Work closely with other teams to record and publish knowledge transfer needed to support IT Service Center incidents and/or requests • Support continual service improvement by reviewing and recommending modifications to standard operating procedures and work instructions.pan • Represent the company Guiding Principles through personal and business interactions with employees, distributors and colleagues. • Other duties and special projects as assigned, including occasional off hours and weekend support. • Represent our organization in a professional, ethical, and socially responsible manner. Qualifications: - Minimum of 2-4 years of experience in related field; 3+ years preferred.  - Understanding of ticketing systems and associated tools is required. - Strong analytical, conceptual, and problem-solving abilities. - Excellent communication and interpersonal skills. - Experience working in a team-oriented, collaborative environment. - Exceptional customer service orientation. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Information Technology
Job Locations US-CA-San Diego
Job ID 2022-8943
CATEGORY: Full-Time STATUS: Hourly, Non-Exempt REPORTS TO: Product Development Manager LOCATION: San Diego, CA (Onsite) START DATE: ASAP COMPENSATION: DOE   Position Summary Voted Best Places to Work for seven years, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.   We are looking for a talented Technical Customer Support Specialist to join our fast-growing team. The Technical Customer Support Specialist will provide customer service and support to our end users by reporting and documenting application issues. StaffingNation is TCWGlobal’s proprietary Contingent Workforce Management system, which manages the full cycle of contingent workers from job requisition management to fully automated onboarding and off-boarding. Our team is composed of passionate software engineers and professionals. We maintain a culture where everyone is encouraged to learn and grow their skills with new products and technologies. We believe in an open exchange of ideas and knowledge, and personal growth.   Key Responsibilities - Provide customer service/product support to end users & clients - Provide product users with technical assistance as needed - Research and troubleshoot application issues, including but not limited to documenting the problem, resolution, escalating the issue if required and manage all issues to closure. - Research and document technical issues trends; Provide suggestions for system improvement - Maintain deep understanding of StaffingNation - Interact with internal team members to escalate any system performance concerns - Stay up to date with StaffingNation system updates and feature enhancements   Qualifications & Skills - 1-2 years of customer service experience - Excellent time management and organizational skills; Analytical and problem-solving skills - Excellent written and verbal communication - Ability to retrieve and understand (in a consultative manner), from the requester/employee/manager, information concerning their business needs and requirements - Ability to take initiative in order to solve problems, perform research, and when communicating - Strong desire to learn; Strong interests in software application development and processes - Experience working in a team or project setting - Proficiency in Microsoft Suite (Excel, Word, PowerPoint, MS Teams) - Database and SQL experience preferred   Salary & Benefits This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.   Application Information Visit www.targetcw.com/meet-tcw to learn more about our amazing team!   TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.
Type
Direct Hire
Category
Engineering
Job Locations US-CA-Santa Monica
Job ID 2022-8942
Accounting Specialist (Collections/Billing) Santa Monica, CA 90404 (Hybrid) $26-30hr (Weekly pay) 3 month contract (Excellent potential for extension and re-engagement) Full-time: M-F (Business hours) Benefits: Medical/Dental/Vision   Our clients mission is to provide a healthcare communication solution that radically improves the way care is delivered. Since 2010 they have been transforming healthcare communications. Their cloud clinical solutions has been used by 700 healthcare organizations and 700,000 care team members. Are you ready to join a company of highly motivated people, who do their best work in a dynamic and informal environment? If you enjoy providing great customer service, able to pick up the phone and like collecting/sending out invoices, please apply!   Requirements: - 1+ years of Accounting or Billing with emphasis on light collections - Some experience or understanding with billing and sending out invoices - Must have experience or comfortable making collections calls (10-15 calls a day) - Requires excellent customer service when speaking with individual regarding their bill - Able to come onsite a few weeks for training, then move into hybrid. - Experience with NetSuite or similar system - Salesforce CRM or similar system - Microsoft Excel – ability to download information into excel/ use filters and experience in entering client information into excel. - Able to jump in, learn quickly and a self-starter   Please send your resume. Thank you!     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Accounting/Finance
Job Locations US-LA-Morgan City
Job ID 2022-8941
Electronics Repair Technician Morgan City, LA 70380 (Remote - able to travel to location) $22-$30hr (potential for increase after training) Permanent/Full-time Able to work 7 days on 7 days off (Thurs-Thursday) Excellent benefits and perks   Our client is global communications company that believes everyone and everything in the world can be connected! For more than 35 years, they have helped shape how consumers, businesses, governments and military around the world communicate. They are seeking a Technician who has experience in electronics repair work.   Job Description:   The Electronics Repair Technician position involves installing, maintaining, repairing, and supporting voice and data Microwave communication systems on Offshore and land-based facilities. Responsible for remaining on a rotational hitch in order to prepare, dispatch, coordinate, and support all aspects of the Microwave Network Infrastructure. This role must also provide mid-level system installation, commissioning, testing, and maintenance on company’s products and services overseas, onshore, and offshore as appropriate. This role is also responsible installation, and troubleshooting/repair of Microwave, LTE and satellite communications systems, Cisco VoIP telephony systems, Internet services, Intercom Systems, networking applications, and two-way radio systems on onshore and offshore sites, and remote locations.     Job Responsibilities - Be the liaison with clients, and groups within company to ensure the timely delivery of service. Installation, commissioning and maintenance of all microwave infrastructure equipment, including Configuration, test, and faultfinding of Microwave, LTE, WiMAX, and Satellite radios. Configuration, test, and faultfinding of Auxiliary power, DC, and Battery systems. Assembly and installation of antenna systems - Provide assistance to other Field Technicians during the installation, commissioning, and maintenance of Microwave systems. - Assist with the problem-solving of technical issues within the company. - Comply with all safety requirements implemented by employer, customers, facility owners or vendors involved in the employee’s daily tasks, including but not limited to, ISN/PEC, H2S, Water Egress, Lock Out/Tag Out, First Aid/CPR, Lifting, Fall Protection, Climbing Techniques and etc. Complete all required paperwork accurately, and legibly and obtain proper approvals from job site location management.     Job Requirements - 2+ yrs Electronic repair work experience - Some knowledge or understanding of test Equipment - able to use a range of suitable test equipment including Spectrum Analyzers, BERT testers, Wattmeters, Volt Meters, Power Meters etc - Bonus: experience in radio frequency, microwave communications systems or two way radio repair and testing equipment. - Experience in proper usage of a variety of hand tools - Prior experience working offshore or is comfortable working offshore ( position will be 90% offshore – will be arriving by helicopter or boat to location offshore. 5% on land) Must enjoy traveling to Gold of Mexico and other offshore sites. - Comfortable being on call after hours on the 7 days you are working. (Able to work 7 days on and 7 days off. Thursday – Thursday) - If not local, able to travel to Morgan City a few times a month for dispatch. - Able to obtain TWIC card (Federal Worker ID Credentials and a passport) and have a valid state driver's license required; good driving record - Must be able to lift 75 lbs. and have the ability to climb structures as required on land and offshore, installing communication and antenna systems - Must pass work physical, drug and alcohol screening. - Experience in computer networking systems and components is a plus   Bonus if you have below: - Experience with and interest in commercial-grade Microwave, Wimax and LTE communications systems, and Cisco networking equipment - Knowledge of Microwave systems and related equipment - Ability to install, commission and fault find Microwave systems and equipment - Previous experience of installing, commissioning, and fault finding of Microwave, Wimax, LTE, and satellite systems, and equipment     Please send your resume. Thank you! #1     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.  
Type
Direct Hire
Category
Manufacturing
Job Locations US-TX-Fort Worth
Job ID 2022-8940
Customer Care Agent  Fortworth, TX  3 month assignment with potential for extension  Hybrid (2 days onsite/3 days remote)  Available shifts: M-F 12pm-9pm CT, Sat 9am-6pm CT  (One day off during the week and off on Sundays)  Pay Rate: $20/hr  Weekly pay and benefits!    Our leading manufacturing client is looking for a Customer Care Agent to join their Customer Care Team.  In this role, you would be responsible for all facets of the 800# and call center support functions. This position provides service to company dealers and consumers via inbound 800#, fax, and email. The Customer Care Agent processes orders, prepares correspondence, and fulfills customers’ requests. This role is responsible for researching and resolving issues to ensure customer retention and satisfaction. This is a hybrid position requiring both in-office and remote work. Periodic travel may be required. Responsibilities: - Supporting 800#/ B2B/ Website requests via incoming calls/faxes/emails regarding orders, order changes, return authorizations, and warranty coverage - Providing courteous and professional service to internal and external customers - Ensuring orders are entered accurately, audited, and confirmed in a timely manner - Having the ability to promote the company’s products and services to match specific customers’ needs - Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, and product delivery - Providing general assistance to callers by directing them to the appropriate person or department - Ordering corporate office supplies - Providing general assistance to multiple departments for special projects as needed - Maintaining corporate contact lists (i.e. office extensions, sales reps, international office locations) - Completing all other tasks and duties as assigned (i.e. order entry, front desk coverage, assisting with all avenues of consumer/retailer communication)   Requirements: - A high school diploma or equivalent required - 1-2 years of experience in customer service, retail, or a service industry, preferably in a fast-paced call center environment - Experience processing orders, data entry, or heavy phone work. Ability to handle 50-75 calls per day - Exceptional written, oral, and face to face communication skills - Enthusiastic, friendly, and outgoing personality with the ability to develop a quick rapport with internal and external customers - Has knowledge of commonly-used concepts, practices, and procedures within the call center or customer service environment - Intermediate level computer skills with MS Office Word and Excel - Minimum typing 50wpm - Knowledge of SAP or similar order entry a plus - Willing and able to work additional hours when needed   TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation
Type
Contract
Category
Customer Service/Support
Job Locations US-CA-Union City
Job ID 2022-8939
Customer Care Agent Union City, CA 3 month assignment with potential for extension Hybrid (2 days onsite/3 days remote) Shifts: M-F 10am-7pm PST, Sat 7am-4pm PST (One day off during the week and off on Sundays) Pay Rate: $22/hr Weekly pay and benefits!   Our leading manufacturing client is looking for a Customer Care Agent to join their Customer Care Team.  In this role, you would be responsible for all facets of the 800# and call center support functions. This position provides service to company dealers and consumers via inbound 800#, fax, and email. The Customer Care Agent processes orders, prepares correspondence, and fulfills customers’ requests. This role is responsible for researching and resolving issues to ensure customer retention and satisfaction. This is a hybrid position requiring both in-office and remote work. Periodic travel may be required. Responsibilities: - Supporting 800#/ B2B/ website requests via incoming calls/faxes/emails regarding orders, order changes, return authorizations, and warranty coverage - Providing courteous and professional service to internal and external customers - Ensuring orders are entered accurately, audited, and confirmed in a timely manner - Having the ability to promote the company’s products and services to match specific customers’ needs - Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, and product delivery - Providing general assistance to callers by directing them to the appropriate person or department - Ordering corporate office supplies - Providing general assistance to multiple departments for special projects as needed - Maintaining corporate contact lists (i.e. office extensions, sales reps, international office locations) - Completing all other tasks and duties as assigned (i.e. order entry, front desk coverage, assisting with all avenues of consumer/retailer communication)   Requirements: - A high school diploma or equivalent required - 1-2 years of experience in customer service, retail, or a service industry, preferably in a fast-paced call center environment - Experience processing orders, data entry, or heavy phone work. Ability to handle 50-75 calls per day - Exceptional written, oral, and face to face communication skills - Enthusiastic, friendly, and outgoing personality with the ability to develop a quick rapport with internal and external customers - Has knowledge of commonly-used concepts, practices, and procedures within the call center or customer service environment - Intermediate level computer skills with MS Office Word and Excel - Minimum typing 50wpm - Knowledge of SAP or similar order entry a plus - Willing and able to work additional hours when needed   TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation
Type
Contract
Category
Customer Service/Support
Job Locations US-GA-Duluth
Job ID 2022-8938
Test Technician (2nd shift) Duluth, GA 30096 $23-$25hr  Full-time/Permanent  M-F: 3pm-11:30pm  Excellent Benefits    **$3000 bonus after 90days of successful employment (no attendance or performance issues) Our client is global communications company that believes everyone and everything in the world can be connected! For more than 35 years, they have helped shape how consumers, businesses, governments, and military around the world communicate. They are looking for a dynamic Test Technician that will play an important role to the key success of the team!   Job Responsibilities As an Electronic Technician, you will utilize your exceptional ability to assemble, test, and troubleshoot components in our electronic assembly area of manufacturing.   What they will doing is testing troubleshooting small satellites, and they will be in charge of monitoring our environmental chamber when the satellites are in there. You will be reading mechanical and electronic drawings and schematics, you will work within our high-performance manufacturing team. As a hands-on technician, you will operate various test equipment such as spectrum analyzer, network analyzer, multimeter, and o-scope to get the job done and do it well.   This position will be a safety-sensitive position requiring a pre-employment drug and alcohol screen to participate in our FAA Drug and Alcohol prevention program.     Requirements - Associate’s degree in Electronics or equivalent experience - 2+ years Test Technician experience of electronics - Experience troubleshooting of electronic assembly  - Some experience in RF (Radio Frequency) testing is a plus - Able to operate various test equipment such as Spectrum Analyzer, Network Analyzer, and Multimeter - Experience to interpret electrical and mechanical drawings and schematics - Experience with environmental chambers is a plus - US government position. US citizenship required. - FAA sensitive position. Successful completion of a pre-employment drug screening is required - Must pass standard background check Bonus if you have below: - Mechanical & Electronic Assembly Skills is a big plus - Utilization of specialized test equipment Please send your resume. Thank you! #1    TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Direct Hire
Category
Manufacturing
Job Locations US-FL-Jacksonville
Job ID 2022-8937
Campaign Fundraising Manager Hybrid in Jacksonville, FL W2 Contract Now through End of April $32/hr   We are the largest voluntary health organization dedicated to fighting blood cancer. We are looking for a Campaign Fundraising Manager to join our team ASAP from now until end of April. You will manage the Student Visionaries of the Year Campaign so you should be able to connect and communicate with students and parents. If you have worked with volunteers with nonprofits or event planning, that would be helpful.   Responsibilities: - Partner with Education, Services and Health Research department to effectively communicate the LLS overall mission, programs, resources and priorities. - Responsible for organizing mission centered, local donor cultivation events and prospecting high-impact donors for national stewardship activities Fundraising & Relationship Building - Drive high-impact peer to peer fundraising to achieve overall revenue goals. - Provide input into the development of a strategic plan for the peer to peer fundraising products, including revenue, budget, goals and timelines. - Execute innovative strategic plan developed annually and revised periodically to ensure team exceeds all revenue goals. - Collaborate with local relationship team and national shared service partners throughout LLS.   Volunteer Management: - Responsible for the recruitment and cultivation of high-level volunteer committees - Responsible for recruiting fundraising volunteers who participate in peer to peer fundraising products resulting in revenue growth and achievement of goals. - Identify and network with constituents and key donors to engage their support of LLS fundraising products. - Develop recruitment plans and actively secure new partners through independent research, prospecting and volunteer relationship building. Education & Experience Requirements: - Bachelor's Degree Preferred - 3-5 years of experience - Demonstrated knowledge and use of digital, social media & emerging online channels - Knowledge of MS Office Suite   Please submit your resume for consideration. Thank you! #4     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Public Relations
Job Locations US-CA-Hercules
Job ID 2022-8935
Warehouse/Assembly Associate  Hercules, CA 94547 (local candidates) $18-$23hr (Based on experience) + Overtime (Weekly Pay!) Full-time - Hours: 6am – 4:30pm; Mon – Thurs. 4/10 schedule. Overtime on Fridays optional 6 Month contract (potential for extension) Benefits: Medical/Dental/Vision   **Must have experience putting things together, using small hand tools in a warehouse, manufacturing or production setting. Training provided for candidates who enjoy hands on work! Requires stable work history.*   *Please note: This role requires vaccination under current guidance applicable to the company. As such, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated from COVID-19 prior to starting work.     Our client is a global team of innovators, leaders, creators, builders, and problem solvers. They develop state-of-the-art instruments and reagents for life science research laboratories and healthcare facilities all over the world. Together they are helping people everywhere live longer, healthier lives. They are looking for Warehouse/Assembler Associate (Entry level)  with who is interested in hands-on work to join the team!   Duties: - Performs basic manufacturing tasks and basic maintenance of semiautomatic and/or automated assembly equipment and tools for both instruments and consumables. - Completing required documentation following Good Documentation Practices. - Verifies required materials against the process order and prepares work area for production operation. - Strictly follow work instructions to execute production tasks. - Performs in-line quality inspection and weighs finished products to confirm it meets specifications. - Inspects product using visual, automated, electronic, and mechanical inspection procedures. - Performs line clearance. - Completes required documentation in an accurate and timely manner following Good Documentation Practices (GDP). - Ensures scrap and waste are disposed of properly. - Operates motorized and non-motorized equipment to move materials, supplies and equipment as instructed. - Adheres to all policies and procedures relating to Good Manufacturing Practices (GMP/Quality Systems). - Complies with 5S requirements. - Completes special projects and other duties as assigned. - Basic troubleshooting as needed. - Completes and maintains quality records. - Cross train on 1-2 production lines. - Strictly follows PPE procedures. - Monitors and maintains inventory at their work areas. - Keeps supervisor appraised of any abnormal production issues. - May work on different shifts. Requirements - High school diploma or equivalent preferred. - 1-3 yrs related experience, working in warehouse, production, assembly or manufacturing - must be interested in operating machinery/assembly work - Some basic technical skills to troubleshoot equipment. - Interest in assembling and putting things together - Soldering experience, a plus but not required - Transaction in SAP ERP a plus but not required - Experience operating manual, semi-auto, and automatic production machinery helpful - Accurate and detail oriented. - Team player/ flexible/ attentive to detail and quality minded. - Ability to work a flexible schedule, with overtime as needed. - Must be able to lift to 50 lbs and sit or stand for long periods of time if needed - Must be able to stoop, squat, reach, push and lift frequently. - Basic computer skills are desirable. - Must pass drug screening and background check. Please submit your resume for consideration. Thank you!  #1     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Manufacturing
Job Locations US-CA-Santa Clara
Job ID 2022-8934
Operations Associate (Autonomous Vehicles) Santa Clara, CA 95050 (*Onsite- must be local) $40-$60hr (Weekly pay + benefits) 1 yr contract (Great potential for extension) Full-time: Tues-Sat or Sun-Thurs (7-4pm or 8-5pm)   **You are passionate about autonomous vehicles and seeking an opportunity to learn and grow. Having a background in coordinating operations to help your team meet deadlines, either as a Test Operator, Fulfillment Center or similar and able to dispatch and coordinate work orders, please apply! Training provided for the right candidate.**   Our client is a rapidly growing and innovative tech company. redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s an outstanding legacy of innovation that’s motivated by phenomenal technology—and extraordinary people. Doing what’s never been done before takes vision, innovation, and the world’s best talent. They work in a diverse, supportive environment where everyone is encouraged to do their best work. Today, they are developing groundbreaking products in robotics and intelligent autonomous machines. There has never been a more exciting time to join them!   They are seeking an Operations Associate (Autonomous Vehicles) for its Autonomous Vehicle testing operation. This is a key role to support their AV software development. Together with OEM partners we are bringing safety to streets at a large scale. They are widely considered to be one of the technology world’s most desirable employers, with some of the most forward-thinking people in the world working with us. With their invention of the GPU, they set the stage for advances in the field of artificial intelligence, computer vision, and medical research.   What you will be doing: - Planning & execution: Work on planning cycle: collect and understand requirements, work closely with the developer’s team on feature delivery and testing schedule, plan resources, hire and train testing crew. - In-car testing execution: plan, coordinate, and complete testing requirements in your region. Ensure smooth flow of operations, handle schedule, coordinate drivers and test operators. - Drive process improvement: Build issue reports, deliver feedback, run execution risks, test new tool features. Own operational processes, build and track critical metrics. - Report, track, and improve Fleet efficiency: lead the fleet efficiency across car, garage, people and execution. Drive it to the Speed of light. Own/ Raise and drive major gaps and failures through systemic improvements. - Critical metrics & analytics: support the metric teams to Implementing, reporting, and analyzing E2E product metrics to understand the current state of our software and advise product priorities. What we need to see: - Bachelor's degree in relevant field or equivalent experience - 1-5 yrs of experience in either in Operations, Test Operator, Autonomous Vehicle Operator, Fulfillment Center or similar and able to dispatch and coordinate work orders - Experience to dispatch tasks to meet required deadlines - Must have work history of picking up technical details/complexity of the work and learning quickly - Requires previous experience with resolving issues/problem solver (ex, making suggestion to management if something has failed and how to improve) - Experience in operations, multiple team coordination and cross team/teamwork skills - Prior experience in operations teams and fast response teams - Experience to Own/ Raise and drive major gaps and failures through systemic improvements. - Experience in automating workflows or similar workflows ( able to support autonomous vehicle drivers with meeting daily testing requirements) - If you're passionate about autonomous vehicles, we would love to hear from you! - Execution drive, problem solver and “Buck stops with you”   Please send your resume. Thank you! #1     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Operations
Job Locations US-GA-Duluth
Job ID 2022-8932
Assembler Duluth, GA 30096 $20.75hr - $24hr (Weekly pay!) 6-12 month contract (Great potential for extension or permanent) Full-time M-F 6am-2:30pm  Benefits: Medical/Dental/Vision   ***Please note: We are only considering candidates who have 1+yrs of experience with Assembly work, using tools and able to read assembly instructions.      $3000 bonus after 90days of successful employment! (no attendance or performance issues) Our client is global communications company that believes everyone and everything in the world can be connected! For more than 35 years, they have helped shape how consumers, businesses, governments and military around the world communicate. They are looking for a dynamic experienced Assembler that will play an important role to the key success of the team!   Job Responsibilities Do you enjoy taking equipment apart and then putting it together again or fixing equipment when it isn’t working correctly? You will utilize your inner-tinkerer putting together mechanical assemblies for the company, including large antennas, using light equipment and tooling. Working as part of a bigger team within the Manufacturing area, your sense of teamwork will draw you into additional duties, including moving equipment and integrating assemblies into their bigger systems. If you can learn the job, we’ll train you to do it, and do it right, from documentation to following process and procedures!   Requirements - High School Diploma or equivalent - 1+ years experience in basic assembly, preferably in mechanical assembly - Experience with mechanical tools, drills, and impact tools, (professional or personal experience) - Experience to read fabrication/blueprint drawings to follow assembly instructions - Ability to drive and operate a forklift – after training - Ability to lift 50 lbs. and work at heights up to 100 feet - Operate light machinery and work with heavy equipment - This position will be a safety-sensitive position requiring a pre-employment drug and alcohol screen to participate in their FAA Drug and Alcohol prevention program - Must pass standard background check - US government position. US Citizenship required. Please send your resume. Thank you! #1   TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.  
Type
Contract
Category
Manufacturing
Job Locations US-CA-Richmond
Job ID 2022-8931
Warehouse Associate Richmond, CA 94804 (local candidates) $19- $19.50hr (**$1000 Hiring bonus!) Weekly Pay Full-time: M-F/5:30am- 1:30pm 6 Month contract (Potential for extension or permanent) Benefits: Medical/Dental/Vision     **Do you enjoy working with your hands, putting things together, processing orders, shipping, material handling? If so, please apply! Must have experience working in warehouse, manufacturing or production environment.    *Please note: This role requires vaccination under current guidance applicable to the company. As such, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated from COVID-19 prior to starting work.    Our client is a global team of innovators, leaders, creators, builders, and problem solvers. They develop state-of-the-art instruments and reagents for life science research laboratories and healthcare facilities all over the world. Together they are helping people everywhere live longer, healthier lives.   They are looking for Warehouse Associate with who is interested in hands-on work to join the team!  You will process a variety of work orders that requires the successful execution of various combinations of tasks including the operation and calibration of sophisticated filling and packaging equipment. You will operate a variety of tools and machinery to dispense solutions, fill bottles, seal bags and apply labels. You will work as a team to assemble kits used in scientific research clinics and schools across the world. This position requires an eye for detail and the ability to process required documents. You should be a team player that is willing to work in your assigned lines and groups    Duties:   - Operate filling and packaging mechanical equipment. - Read and understand technical documents, such as diagrams, schematics, or other verbal or written instructions. - Work with other members of the line or group in order to assemble products. - Keep a clean and tidy workspace. - Meet all safety requirements of the company and industry. - Identify any defective items and handle them according to established procedures. - Ability to use reason to solve problems as they arise.   Requirements: - High school diploma or equivalent preferred. - 1-3 yrs related experience, working in warehouse, production, assembly, or manufacturing  - Interest or experience in material handling, shipping and inventory helpful  - Ability to seal bags, filling of bottles and labeling assembly of components and kits. - Ability to process required documents- work orders, procedures, and logs - Some basic technical skills to troubleshoot equipment. - Interest in assembling and putting things together - Soldering experience, a plus but not required - Steel Toed shoes - Must be able to lift to 50 lbs. and sit or stand for long periods of time if needed - Must be able to stoop, squat, reach, push and lift frequently. - Basic computer skills are desirable. - Must pass drug screening and background check.   Please send your resume. Thank you! #1     TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Manufacturing
Job Locations US-CA-Vista
Job ID 2022-8930
Assembler I Vista, CA 92081 $20.00 Hourly Contract - 6 Months Summary: The primary role of the Assembler I is to assemble mechanically and optical components that make up the bright field and Fluorescent scanners. Please apply today with a copy of your resume for consideration. We are looking to hire ASAP! Responsibilities: Follow written procedures and perform all steps required to assemble related products.  Mechanical Assembly Routing of cable and harness assemblies Building, testing, aligning of optical sub-assemblies Visual and mechanical inspections of components and assemblies Load ScanScope controller with required software. Perform basic troubleshooting to determine cause of system failures during assembly Suggest redlines and update procedures as needed Required Skills/Experience: High school diploma or GED  Ability to read and understand written procedures Ability to use advanced PC software tools required to perform alignment operations. Ability to identify proper focus of optical assemblies viewing through eyepiece or on computer monitor. Basic Microsoft Word and Excel experience TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
Type
Contract
Category
Manufacturing